{"id":4189,"date":"2025-08-07T01:18:32","date_gmt":"2025-08-07T01:18:32","guid":{"rendered":"https:\/\/www.muradeltempo.it\/?page_id=4189"},"modified":"2026-01-18T03:59:32","modified_gmt":"2026-01-18T03:59:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.muradeltempo.it\/en\/faq\/","title":{"rendered":"\u2753FAQ"},"content":{"rendered":"<!-- Google Fonts -->\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cinzel:wght@500;700&family=Crimson+Text:ital,wght@0,400;0,600;1,400&family=Lora:wght@400;600&display=swap\" rel=\"stylesheet\">\n<!-- Font Awesome -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\" \/>\n\n<!-- FAQ Section Accordion -->\n<section id=\"faq\" style=\"margin:2rem auto;max-width:900px;\">\n  <h2 style=\"text-align:center;font-family:'Cinzel',serif;margin-bottom:1rem;\">\n    \u2753 Frequently Asked Questions (FAQ)\n  <\/h2>\n  <div class=\"accordion\">\n<!-- ========================= -->\n<!-- 1. Alloggi e caratteristiche -->\n<!-- ========================= -->\n<h3 class=\"faq-section-title\"> Accommodations and features<\/h3>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-bed\"><\/i> How many bedrooms are there?\n  <\/button>\n  <div class=\"accordion-body translation-block\">Accommodations with <strong>1 bedroom<\/strong> or <strong>2 bedrooms<\/strong> are available.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-circle-question\"><\/i> How many guests can stay?\n  <\/button>\n  <div class=\"accordion-body translation-block\">Options are available that can accommodate up to <strong>7 guests<\/strong>.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-children\"><\/i> Is suitable for families?\n  <\/button>\n  <div class=\"accordion-body\">\n    Yes, the property is highly appreciated by guests traveling with family.\n  <\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-fan\"><\/i> Is there air conditioning or fans?\n  <\/button>\n  <div class=\"accordion-body translation-block\">Each room is equipped with <strong>fans<\/strong> to ensure comfort and freshness during your stay.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-dog\"><\/i> Can I bring pets?\n  <\/button>\n  <div class=\"accordion-body\">\n    Yes, <strong>pets are welcome upon request.<\/strong> Additional fees may apply.\n  <\/div>\n<\/div>\n\n<!-- ========================= -->\n<!-- 2. Check-in, check-out e regole della casa -->\n<!-- ========================= -->\n<h3 class=\"faq-section-title\">Check-in, check-out and house rules<\/h3>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-clock\"><\/i> Check-in and check-out times\n  <\/button>\n  <div class=\"accordion-body translation-block\"><strong>Check-in:<\/strong> from 4:00 PM to 10:00 PM (early check-in available upon request).<br>\nSelf check-in with lockbox for arrivals outside the scheduled hours.<br>\n<strong>Check-out:<\/strong> by 10:00\/11:00 AM depending on the booking.<br>\nEarly check-in or late check-out possible upon confirmation, subject to availability and additional charges.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-suitcase-rolling\"><\/i> Luggage storage\n  <\/button>\n  <div class=\"accordion-body\">\n    Available upon request, subject to availability.\n  <\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-broom\"><\/i> Extra cleaning and linen change.\n  <\/button>\n  <div class=\"accordion-body\">\n    Yes, available upon request during the stay, for an additional fee. Includes towel and bed linen change.\n  <\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-house-user\"><\/i> House rules\n  <\/button>\n  <div class=\"accordion-body translation-block\">\u2022 Max 5 guests<br>\n\u2022 Pets allowed<br>\n\u2022 No smoking<br>\n\u2022 No parties or events<br>\n\u2022 Self check-in with lockbox available<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-door-open\"><\/i> Before you leave\n  <\/button>\n  <div class=\"accordion-body translation-block\">\u2022 Please collect used towels<br>\n\u2022 Please take out the trash<br>\n\u2022 Please turn off lights and devices<br>\n\u2022 Please return the keys<br>\n\u2022 Please lock the apartment<\/div>\n<\/div>\n\n<!-- ========================= -->\n<!-- 3. Posizione e accessibilit\u00e0 -->\n<!-- ========================= -->\n<h3 class=\"faq-section-title\">Location and accessibility<\/h3>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-location-dot\"><\/i> Location and accessibility\n  <\/button>\n  <div class=\"accordion-body translation-block\">The apartment is located on the walls of the historic village, in a <strong>ZTL<\/strong> (limited traffic) area.<br>\nFree street parking is available, with additional parking at the bastion at the end of the street.<br>\nThe ZTL pass is available free of charge upon request.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-umbrella-beach\"><\/i> Distance from the Beach\n  <\/button>\n  <div class=\"accordion-body translation-block\">The nearest beach is located just <strong>300 m<\/strong> away.<\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-city\"><\/i> Distance from the Center of Bisceglie\n  <\/button>\n  <div class=\"accordion-body translation-block\">Mura del Tempo is located on the walls of the historic center, just <strong>300 m from the city center.<\/strong><\/div>\n<\/div>\n\n<!-- ========================= -->\n<!-- 4. Costi e pagamenti -->\n<!-- ========================= -->\n<h3 class=\"faq-section-title\">Costs and payments<\/h3>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-tag\"><\/i> How much does a stay cost?\n  <\/button>\n  <div class=\"accordion-body\">\n    Prices vary depending on dates, policies, and accommodation type. Enter your dates and choose your stay to see the prices.\n  <\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-credit-card\"><\/i> Payment Methods\n  <\/button>\n  <div class=\"accordion-body\">\n    We accept payments by cash, credit\/debit card, and bank transfer. Some methods may be required in advance to confirm the booking.\n  <\/div>\n<\/div>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-ban\"><\/i> Cancellation Policies\n  <\/button>\n  <div class=\"accordion-body translation-block\">Free cancellation is available up to <strong>21 days before arrival<\/strong>.\nAfter this period, a penalty may apply.<\/div>\n<\/div>\n\n<!-- ========================= -->\n<!-- 5. Contatti e assistenza -->\n<!-- ========================= -->\n<h3 class=\"faq-section-title\">Contacts and assistance<\/h3>\n\n<div class=\"accordion-item\">\n  <button class=\"accordion-header\">\n    <i class=\"fa-solid fa-phone\"><\/i> Contacts for Emergencies or Support\n  <\/button>\n  <div class=\"accordion-body\">\n    For any needs during your stay, you can contact us by phone, WhatsApp, or email.\n  <\/div>\n<\/div>\n\n  <\/div>\n<\/section>\n\n<style>\n  .accordion {\n    border:1px solid #e0d6c7;\n    border-radius:10px;\n    overflow:hidden;\n  }\n  .accordion-item {\n    border-bottom:1px solid #e0d6c7;\n  }\n  .accordion-item:last-child {\n    border-bottom:none;\n  }\n  .accordion-header {\n    width:100%;\n    text-align:left;\n    background:#f7f4ef;\n    color:#3b2c20;\n    border:none;\n    padding:1rem;\n    font-size:1.1rem;\n    font-family:'Lora',serif;\n    display:flex;\n    align-items:center;\n    gap:.5rem;\n    cursor:pointer;\n    transition:background .3s;\n  }\n  .accordion-header:hover {\n    background:#e6dfd3;\n  }\n  .accordion-body {\n    display:none;\n    padding:1rem;\n    background:white;\n    font-family:'Crimson Text',serif;\n  }\n  .accordion-header.active {\n    background:#e6dfd3;\n  }\n<\/style>\n\n<script>\n  document.querySelectorAll('.accordion-header').forEach(btn => {\n    btn.addEventListener('click', () => {\n      btn.classList.toggle('active');\n      const body = btn.nextElementSibling;\n      if (body.style.display === 'block') {\n        body.style.display = 'none';\n      } else {\n        document.querySelectorAll('.accordion-body').forEach(el => el.style.display = 'none');\n        document.querySelectorAll('.accordion-header').forEach(el => el.classList.remove('active'));\n        body.style.display = 'block';\n        btn.classList.add('active');\n      }\n    });\n  });\n<\/script>\n\n\n\n<section id=\"links\" style=\"padding: 3rem 1.5rem; background-color: #e6dfd3; color: #3b2c20; font-family: 'Lora', serif;\">\n  <h2 style=\"color: #b37a5d; font-family: 'Cinzel', serif; font-size: 1.6rem; margin-bottom: 2rem;\">\u2139\ufe0f Useful Information for Your Stay<\/h2>\n  <div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 1.5rem;\">\n\n    <div>\n      <h3 style=\"color:#3b2c20; font-size:1.2rem; margin-bottom:0.8rem;\">Servizi & Alloggi<\/h3>\n      <ul style=\"list-style:none; padding:0; margin:0;\">\n        <li style=\"margin-bottom:0.7rem;\">\n          <a href=\"https:\/\/www.muradeltempo.it\/en\/galleria\/\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Photo Gallery\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">Scopri gli ambienti e i dettagli del B&B.<\/span>\n        <\/li>\n        <li style=\"margin-bottom:0.7rem;\">\n          <a href=\"https:\/\/www.muradeltempo.it\/en\/eshb_category\/i-nostri-alloggi\/\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Our Accommodations\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">Choose your room and book now.<\/span>\n        <\/li>\n        <li>\n          <a href=\"https:\/\/www.muradeltempo.it\/en\/contatti-bb-bisceglie\/\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Contact Us\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">Do you have questions or special requests? We\u2019re here to help.<\/span>\n        <\/li>\n      <\/ul>\n    <\/div>\n\n    <div>\n      <h3 style=\"color:#3b2c20; font-size:1.2rem; margin-bottom:0.8rem;\">Cultura & Storia<\/h3>\n      <ul style=\"list-style:none; padding:0; margin:0;\">\n        <li style=\"margin-bottom:0.7rem;\">\n          <a href=\"https:\/\/www.comune.bisceglie.bt.it\/\" target=\"_blank\" rel=\"noopener\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Comune di Bisceglie\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">History, events, and monuments of the city.<\/span>\n        <\/li>\n        <li style=\"margin-bottom:0.7rem;\">\n          <a href=\"https:\/\/www.muradeltempo.it\/en\/2025\/08\/11\/storia-e-rinascita-del-bb-mura-del-tempo-a-bisceglie-ospitalita-pugliese\/\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Storia del B&B\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">Read the fascinating story of our property.<\/span>\n        <\/li>\n        <li>\n          <a href=\"https:\/\/www.muradeltempo.it\/en\/blog\/\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Other Articles\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">Discover stories and guides from our blog.<\/span>\n        <\/li>\n      <\/ul>\n    <\/div>\n\n    <div>\n      <h3 style=\"color:#3b2c20; font-size:1.2rem; margin-bottom:0.8rem;\">Trasporti & Itinerari<\/h3>\n      <ul style=\"list-style:none; padding:0; margin:0;\">\n        <li style=\"margin-bottom:0.7rem;\">\n          <a href=\"https:\/\/www.trenitalia.com\/\" target=\"_blank\" rel=\"noopener\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Trenitalia\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">How to reach Bisceglie by train.<\/span>\n        <li>\n          <a href=\"https:\/\/www.aeroportidipuglia.it\/aeroporto-bari\" target=\"_blank\" rel=\"noopener\" style=\"color:#b37a5d; text-decoration:none; font-weight:500;\">\n            Bari Airport\n          <\/a><br>\n          <span style=\"font-size:0.9rem; color:#5a4634;\">How to arrive by plane.<\/span>\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<!-- Sticky mobile CTA (clean) -->\n  <nav class=\"mdt-sticky\" aria-label=\"Azioni rapide\">\n    <div class=\"mdt-sticky-grid\">\n      <a class=\"mdt-btn mdt-btn-whatsapp mdt-open-wa\" href=\"https:\/\/wa.me\/393489163017\" target=\"_blank\" rel=\"noopener\">\n        <i class=\"fa-brands fa-whatsapp\"><\/i> ???? WhatsApp\n      <\/a>\n      <a class=\"mdt-btn mdt-btn-primary\" href=\"https:\/\/www.muradeltempo.it\/en\/#Prenota\">\n        <i class=\"fa-solid fa-calendar-check\"><\/i> Book\n      <\/a>\n    <\/div>\n  <\/nav>\n<script>\n\n  \/* =========================================================\n     4) Sticky bar padding helper\n     ========================================================= *\/\n  const sticky = document.querySelector(\".mdt-sticky\");\n  if(sticky){\n    const mql = window.matchMedia(\"(max-width: 768px)\");\n\n    const applyStickySpace = () => {\n      const h = sticky.offsetHeight || 0;\n      document.documentElement.style.setProperty(\"--mdt-sticky-h\", h + \"px\");\n    };\n\n    const toggle = () => {\n      const on = mql.matches;\n      document.body.classList.toggle(\"mdt-has-sticky\", on);\n      if(on){\n        requestAnimationFrame(applyStickySpace);\n        window.addEventListener(\"resize\", applyStickySpace, {passive:true});\n      } else {\n        document.documentElement.style.removeProperty(\"--mdt-sticky-h\");\n        window.removeEventListener(\"resize\", applyStickySpace);\n      }\n    };\n\n    toggle();\n    mql.addEventListener?.(\"change\", toggle);\n  }\n<\/script>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u2753 Domande Frequenti (FAQ) Alloggi e caratteristiche Quante camere da letto ci sono? Sono disponibili alloggi con 1 camera da letto oppure 2 camere da letto. Quanti ospiti possono soggiornare? Sono disponibili opzioni che possono ospitare fino a 7 ospiti. \u00c8 adatto alle famiglie? S\u00ec, la struttura \u00e8 molto apprezzata da chi viaggia con la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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